Refunds and Returns
If you order and cancel the order within 1 hour, we will refund your money. After that, there are no guarantees that the product will not be shipped to you. If it is shipped and you cancel it, you will be responsible for shipping charges both ways and any credit card fees as well. If you receive a product and it is damaged or defective, we will exchange it after receiving pictures of damages. There will be no exchanges after products have been in the water, as water causes wear and we cannot resell them. All other returns must be approved before sending back. Please contact will@bestfloatvalve.com with any questions.
